Return Policy

Return Policy

Thank you for shopping at Deep Cleansing! We are committed to providing you with high-quality products and exceptional customer service.

Returns

If you are not entirely satisfied with your purchase, we're here to help. You have 10 calendar days from the date of delivery to return an item. However, during holidays, we offer an extended return period of 25 calendar days from the date of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us at contact@deep-cleansing.com.